Who we are:
Build your best future with the Johnson Controls team!
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
The Service Sales Engineer role will be responsible for accounts offering less technically complex solutions. Builds relationships with customers, which may be end users, to understand needs and offer solutions within a standard framework or range on pricing and margin.
How you will do it:
Study product knowledge and company working procedures, continuously improving domain knowledge of product, company, and industry.
Plan annual secured order strategy aligned with Department goals. Achieve business sales targets with YOY growth expectations in the region.
Prepare and issue tenders, proposals, and quotations to customers. Lead negotiation and/or bidding activity at optimum profit levels for the company. Close orders to achieve the goals and targets assigned. Responsible for payment collection.
Monitor secured jobs status and update the sales pipeline.
Provide weekly and monthly reporting on assigned vertical secured and revenue attainment, as well as non-financial reporting to the management team.
Be proactive in liaising, developing relationships, and influencing customers to maintain long-term service relationships, ensuring high levels of customer satisfaction.
Develop sales leads and identify customer requirements.
Monitor and collect competitors' activities in the market and report periodically as directed by the company.
Operation Support:Schedule purchase and deliveries of all materials for the service jobs in a timely manner.
Arrange shipment of parts to customers.
Monitor and execute service jobs.
Follow up on customer complaints.What we look for:
Bachelor's Degree or above, preferably in Mechanical Engineering, HVAC Engineering, or Electrical/Electronic Engineering.
Minimum 3 to 5 years of working experience in a sales/marketing position in direct selling industrial machinery (domains: HVAC, Industrial Refrigeration).
Oil and Gas industry exposure is preferable.
Self-motivated, hardworking, and positive.
Strong interpersonal, presentation, and selling skills.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On-the-job/cross-training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
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