Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.Makes Work Life Better is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.How do we make work life better?- By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences- By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism- By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global usersAbout the opportunityOur APJ Asia VAS Services is finally in roll out stage and to be on the go now. So, we are in midst of finding someone that likes to take challenges in Multifunctional roles covering all products in Asia to join us as VAS Project Manager in this newly setup team. As this is a newly set up Service team, the incumbent must be able to provide a helping hand to internal and external stakeholders/customers following the VAS procedures and process.What you'll get to do- To manage all existing customers' change request (auto and manual) and provides value added services (VAS) covering all products in Asia.- To be the customers' facing person and attend to their request; perform Scoping and Quoting efforts to the request works.- To prepare Service Requirements Scoping document (SRS) for VAS Services.- Collaborative with various stakeholders (internal/external) to ensure the scope of works are achievable and align in signed contract/SoW.- Be the Project Manager for all VAS projects.- Prepare project plan and manage the VAS projects.- Maintain, monitor and upkeep the VAS projects status tracking worksheets for billing.- To maintain and upkeep all the VAS services standard procedures and documents, such as questionnaire, service catalog and rate cards.What's in it for you- Encouragement to be the best version of yourself at and away from work:- YOUnity diversity and inclusion programs- Amazing time away from work programs- Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life- Recognition for your contributions through excellent pay, perks, and rewards- Giving where you're living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares- Opportunities to fuel your career growth through numerous internal and external programs and eventsSkills and experience we value- 3+ years' previous experience in a similar role, with a track record of successful delivery of timely and accurate client-facing consulting services.- Sound knowledge of HR/Personnel, Payroll and Leave practices, procedures, operations, legislation, with hands-on experience using or configuring payroll and/or HRIS systems.- Understanding of system integrations and transformation of business rules is desirable.- Experience with Dayforce highly regarded; open to other payroll system experience (training will be provided).- Ability to travel to client sites is required if necessity raised.- Good computer skills, including MS Office suite.- Ability to work autonomously, with a high level of initiative.- Excellent problem-solving skills, think outside the box.- Excellent communication skills, with a high level of written and verbal EnglishWhat would make you really stand out- Positive attitude in handling complex cases.- Incumbent needs to be calm and patient in repeating explaining the process and procedures to both internal and external stakeholders/ customers.- Experience in handling Multifunctional process will be advantage for this position.We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.
