Shipping & Logistics Supervisor

Details of the offer

Warehousing, Storage & Distribution (Manufacturing, Transport & Logistics)
Job Purpose:
Facilitate the distribution of products, including raw materials (RM), finished goods (FG), and intermediates (WIP), from plants, customers, external warehouses, or suppliers to required locations. Ensure that all shipping and logistics paperwork, customs procedures, compliance, and safety requirements are met for material movements. Oversee the shipping & logistics operation at the Klang site to achieve OTIF fulfillment and ensure high levels of customer satisfaction.
Accountability & Responsibility:Good experience in handling transportation/distribution system and procedure, determines best shipping, land, air transport options. Optimizing the distribution of freight from manufacturer to customers. Anticipates and resolves shipping/land transportation problems.
Experience in custom clearance, FTA (ATIGA / AANZFTA / ACFTA etc.) compliance requirements, regulatory/safety requirements to move goods between countries and within the country.
Good communication skills to coordinate with suppliers, distributors, customer service, planners, authorities to ensure OTIF fulfilment and customer satisfaction.
Responsible for ensuring appointment of freight forwarders and transporters with good service and competitive rates.
Key Responsibility:Ensure the smooth operation of outstation and export schedules to support On-Time, In-Full (OTIF) deliveries.
Support and supervise the shipping team to ensure effective coordination with domestic and international forwarding agents for timely and efficient clearance.
Liaise with Customer Service and the sales team on matters related to orders, cancellations, deliveries, returns, and other inquiries or requests.
Stay up to date on shipping and logistics practices in accordance with new or changing environmental policies, standards, regulations, or laws.
Optimize transportation routes to maximize efficiency by consolidating shipments and warehousing.
Improve shipping and logistics processes and develop procedures/systems to evaluate or select suppliers.
Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.
Escalate logistic issues promptly to management to mitigate business impact.
Analyse and review operational reports to improve quality, efficiency, cycle time, and volume, and implement necessary changes.
Supervise and ensure the achievement of KPI/other targets set by management.
Job Context:
Lead a team to plan and organize flow of goods and materials from various sources, both local & foreign, including resolving shortages and expediting in ensuring orders fulfilment.
Communications and Working Relationships:Internal: Sales department, supply chain, production, customer services, Finance and QA.
External: Outsource Transporter, Inter-company, Customer, 3rd party warehouse, Customs.
Problem Solving - Decision Making Authority and Responsibility:
To monitor and ensure prompt deliveries to customers by daily domestic and export shipment schedules.
Education - Knowledge Skills and Experience:
Diploma/Degree holder in Logistics or Supply Chain with at least 5 years working experience in a similar field. ERP System knowledge (preferable Oracle) and proficient Microsoft Office skills.
Key Competencies:Lead & Supervise Shipping/logistics team to ensure smooth operation.
Operate in a dynamic environment, where constantly driving transformational initiatives.
Exceed customer expectations and become integral to delivering outstanding value.
Deliver product availability at the lowest possible cost.#J-18808-Ljbffr


Nominal Salary: To be agreed

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