M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.
Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.
Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.
For more information, please visit:www.m-daq.com.
The RolePrimarily responsible for day to day support of Ecommerce Platform Application, FX clients and Stock Brokers using FX.
Perform monitoring using available tools and media.
Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the monitoring framework.
Assist Clients Success Team with onboarding activities.
Trouble shoot incidents, providing enough in-depth details which would assist developers to quickly zoom into codes to identify any bugs.
Manage incidents following internal incident management process and procedures till they are resolved.
Ensure incidents are logged and root cause analysis updated and concerned parties are advised.
Involved in Problem Management.
Ensure timely email responses and stakeholders updates.
Participate in depth QA/Testing of the application at the end of a Sprint.
Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios for exhaustive testing against new applications or new functionalities.
Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman.
Ensure production systems are adequately monitored.
Ideal ProfileDegree in Computer Science / Info Technology.
Able to code in Java, Python and Unix/Bash is a must.
Able to code in Selenium would be an advantage.
Some knowledge in AWS platform/tools would be an advantage.
Some knowledge on FX, Payment and E-Commerce business knowledge would be an advantage.
Equipped with analytical and problem-solving skills.
Able to learn new functionalities and new systems quickly and present testing permutations for Test Cases and Test Scenarios.
Essential but not a must to have knowledge of FIX Protocol.
Result driven and customer oriented.
Prior experience in managing clients from China and Japan will be advantageous.
Proficient in spoken and written Simplified Chinese to effectively liaise with stakeholders in the region.
Ability to speak/write Japanese will be advantageous.
Team player, resourceful, independent and a good communicator.
What's on Offer?Challenging environment, offering great opportunities to learn and grow.
Creative and Innovative Workplace.
Competitive remuneration, including employee stock options and employee benefits.#J-18808-Ljbffr