Required Skills & ExperienceBachelor's Degree in Computer Science or related fieldFamiliarity with the Agile software development lifecycleBackground with Linux systems administration and strong scripting skills in Bash, Python, Go, etc.Experience in AWS Cloud Platform and its features which includes EC2, VPC, RDS, EKS, Cloud Watch, Cloud Trail, Auto Scaling, IAM, S3, R53, Cloud Front. Experience supporting web applications running on Java / Apache / Tomcat in a live production environmentProven experience with automating systems and infrastructure with TerraformProduction-At-Scale support background in a heavily microservice-based worldWorking with Kubernetes hands-on in a "Been there, Done that" wayStrong understanding of Single-Sign On, SAML, oAuth (Bonus points if hands-on experience with Okta)Background utilizing and supporting log analytical tools such as DataDog (Logging and APM)Great understanding of DevOps tools, CI/CD and hands-on experience with git, Bitbucket and TeamCitySeasoned expertise around certificate technology and basic concepts of encryptionSolid understanding of concepts surrounding containerized networking and all things IPExperience working with Relational Databases such as Aurora Postgres and/or Oracle RDSAbility to read, write, and speak fluent EnglishAbility to read, write, and speak fluent Japanese (min JLPT N3)Seeking a candidate with a deep appreciation for Japanese work culture, embodying values of teamwork, attention to details.Travel – Expect occasional travel (less than 5%) to other Guidewire offices for training and team meetingsDuties & ResponsibilitiesDeploy and operate shared multi-tenant infrastructure for a SaaS microservice-based containerized systems in addition to customer-centric application environmentsAdminister and automate the team's growing presence in AWSOperational support for Guidewire's flagship highly integrated Java-based Insurance Suite web applicationsImplement and operate a complex single sign-on SAML/OAuth-based central authentication platformDevelop and deploy tooling to aid in driving 24x7x365 service operations of critical world-wide systemsAutomate deployment tasks for core product and infrastructure tools and maintain automation infrastructureBuild system documentation and training materials to empower and educate our own and other CCO teamsDemonstrated ability to excel in on-call responsibilities, adeptly managing rotations and providing weekend support to ensure seamless operationsRequired Skills & ExperienceBachelor's Degree in Computer Science or related fieldFamiliarity with the Agile software development lifecycleBackground with Linux systems administration and strong scripting skills in Bash, Python, Go, etc.Experience in AWS Cloud Platform and its features which includes EC2, VPC, RDS, EKS, Cloud Watch, Cloud Trail, Auto Scaling, IAM, S3, R53, Cloud Front. Experience supporting web applications running on Java / Apache / Tomcat in a live production environmentProven experience with automating systems and infrastructure with TerraformProduction-At-Scale support background in a heavily microservice-based worldWorking with Kubernetes hands-on in a "Been there, Done that" wayStrong understanding of Single-Sign On, SAML, oAuth (Bonus points if hands-on experience with Okta)Background utilizing and supporting log analytical tools such as DataDog (Logging and APM)Great understanding of DevOps tools, CI/CD and hands-on experience with git, Bitbucket and TeamCitySeasoned expertise around certificate technology and basic concepts of encryptionSolid understanding of concepts surrounding containerized networking and all things IPExperience working with Relational Databases such as Aurora Postgres and/or Oracle RDSPersonal Qualities & Soft SkillsA no-fear approach to ambiguity and a startup-like cultureYou greatly prefer CLIops to ClickOpsYou enjoy teaching and being a mentor to othersOutstanding troubleshooting skills: ability to think critically and display an aptitude for problem solvingStrongly analytical mind with an appetite for process development and improvementDisplay a strong work ethic and do whatever it takes to get the job doneA highly positive can-do attitude with a knack for being a great teammateExcellent communication skills and ability to explain complex technical concepts to a varied audienceDemonstrate strong follow-through and consistently keep commitments to customers and employees
