Duties and Responsibilities:
The Retail Supervisor is responsible for hitting assigned team sales targets and supervising the coordination and operation of the retail environment.
He/she manages daily store operations and leads merchandising activities to improve sales performance.
Manages promoter, non-promoter outlets, and operator outlets.
Manage a small team and deal with dealers, store managers, and store staff.
Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:
Manages promoter, non-promoter outlets, and operator outlets.
Manage a small team and deal with dealers, store managers, and store staff.
Hit sales targets.
Provide consultation on products and services.
Document and update sales transactions for non-promoter outlets.
Provide quality service and demonstrate service vision.
Manage operations in a diverse service environment.
Provide training for service performance.
Maintain good relationships for customer service quality.
Manage retail operations.
Maintain stock inventory up-to-date.
Assist in POSM allocation, LDU, Dummies, and upload to the system.
Update store image in the system and coordinate outlet construction and store image upgrade activities.
Keep track of visual merchandising presentations.
Coordinate allocation of merchandising displays, LDU, Dummies, fixtures, and gifts with dealers.
Provide training for all outlets.
Update on market competitor activities.
Keep track of operations for roadshows, promotions, or any events.
Involve in improvement and productivity initiatives.
Lead and motivate the team to participate in productivity improvement.
Increase productivity and innovation activities.
Keep track of the implementation of productivity and innovation.
Serve customer inquiries related to product knowledge, stock issues, and merchandising.
Create ideas for productivity improvements and innovation.
Manage and supervise promoters.
Build team spirit and grow team ability.
Act as a decision maker.
Build good relationships with dealers and partners.
Provide operations and manpower support.
Academic Qualification(s):
Candidates must possess at least SPM, Diploma / Advance Diploma / Bachelor's Degree in any field.
Work Experience / Skills Requirement(s):
Good communication skills.
Leadership and service-oriented actions.
Teamwork and interpersonal skills.
Salary Range:RM 2,200 - RM 3,000
Working Location:Kuala Lumpur / Selangor / Negeri Sembilan / Seremban / Melaka / Johor#J-18808-Ljbffr