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Objektif Jawatan:Bertanggungjawab untuk mendiagnosis, membaiki, dan menyelenggara pelbagai jenis telefon, jam dan tablet.
Memastikan perkhidmatan yang diberikan kepada pelanggan berkualiti tinggi dan memuaskan serta pastikan setiap peranti dikembalikan dalam keadaan berfungsi yang optimum.
Hal ini bertujuan supaya pelanggan akan kembali lagi pada masa akan datang dan Syarikat lebih dikenali dikalangan penggemar gajet.
Tanggungjawab Utama:
Mencapai dan melebihi sasaran jualan yang ditetapkan
Diagnosis dan pembaikan:Mendiagnosis masalah pada telefon pintar termasuk isu perkakasan dan perisian.
Perkhidmatan pelanggan:Memberikan khidmat pelanggan yang cemerlang, termasuk menjelaskan masalah dan pembaikan yang diperlukan kepada pelanggan serta amalkan sikap mesra pelanggan.
Pengurusan stok:Menyemak stok barang mengikut jadual yang telah ditetapkan, melakukan pesanan ulang, dan memastikan stok fizikal sepadan dengan rekod dalam sistem.
Pengurusan Pemasaran:Menjalankan aktiviti pemasaran yang diarahkan oleh syarikat untuk meningkatkan kesedaran jenama dan menarik lebih ramai pelanggan.
Summary of role requirements:
Looking for candidates available to work:Monday: Morning, Evening
Tuesday: Morning, Evening
Wednesday: Morning, Evening
Thursday: Morning, Evening
Friday: Morning, Evening
Saturday: Morning, Evening
Sunday: Morning, EveningNo experience required for this role
Working rights required for this role
Expected salary: RM1,750 - RM2,200 per month
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Factory Mobile was established since 2016 and has firmly established 8 branches in Malaysia.
Factory Mobile's vision is to be a gadget solution by representing the latest & varieties of good quality products & services based on customer's needs.
In Factory Mobile, customers can get their needs in one place starting from smartphone repair & services, purchasing new smartphones and trade-ins, telco activation, gadgets & accessories, laptops & tablets, and others.
Therefore, we strive to have a good workforce that can help us continue to expand our business.
All of our staff are given chances to expand their careers to much higher positions starting from below until they become the owner of Factory Mobile themselves.
We also care for our staff welfare by providing all kinds of incentives and bonuses.
Perks and benefits:Medical, Miscellaneous allowance, Loans, Dental, Parking, Vision, Monthly bonus, annual bonus, maternity leave.#J-18808-Ljbffr