OVERVIEW As a Subject Matter Expert (SME), Mechanical, you are the first line of defence against all operational threats of our data centres. You form the backbone of our operations team to ensure that our facilities are operational 24 / 7. Your role as a SME is an important part of the team.
JOB RESPONSIBILITIES Performs and supervises technical maintenance work associated with mechanical, ACMV, plumbing, building services, fire suppression and BMS system to a high standard. Prepares SOP, MOP, EOP and WI.Prepares CAB document for major activity and attends CAB meeting.Ensures that equipment meet operational performance expectations & compliant to Green Mark / TIA Standards.Identifies and carries out corrective and repair programs on mechanical, ACMV, plumbing, building system work; Conducts annual review on end-of-life components.Troubleshoots non-performing and/or faulty mechanical, ACMV, plumbing, building system and equipment. Prepares incident report or root cause analysis report.Works a measured program based on Key Performance Indicators and Service Level Agreements.Escalates issues to ensure no risk to operations.Assists in the development, implementation of mechanical, ACMV, plumbing, building, system work. Conducts technical inspection for project hand-over process c/w defects. participates in project testing and commissioning. Maintains pleasant disposition when working with customer in their premises.Provide training to operation team.Conducts supervision and hands-on training to junior peers (technicians, handyman and members entering critical space).Performs all duties in a safe manner, without interruptions to production, and in accordance with approved procedures, company policies and standards.Responds to after-hours emergency and/or standby calls.Responds to unplanned 'disaster response' emergencies and contingencies as and when required without prior notice.Liaises and follow ups with procurement on obtaining quotes and raising PO.Prepares documentation & attends internal/ external/ clients' audit on mechanical system. JOB REQUIREMENT Possess a Diploma/Degree in Mechanical Engineering/ Facility Management/ Building Services or other related engineering fieldsHands on experience in M&E systems, ability to interpret drawings/schematic diagramsAt least 5 years of data centre experience Positive attitude and a good team-playerGood interpersonal and supervisory skillsWilling to work beyond scheduled working hours in response to data centre operational needs