Social Media Project - Content Reviewer / Customer Service (Bpo In Pj)

Content Reviewers:
• Responsible for the day-to-day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users. 
• Work includes screening and monitoring social media sites or applications for abusive, violent, maliciously false, or other inappropriate content ensuring a safe experience for users and communities. 

Customer Service Officer: 
• Responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. 
• Process payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times

Requirements: SPM/STPM/UEC holders with relevant experience are encouraged to apply.Diploma holders and above holders in any related field.Fresh graduates are welcome to applyFluent in both written and spoken English and Mandarin to support China / Hong Kong.24/7 rotational shift basis and during weekends and public holidays based in Petaling Jaya Permanent Role: 5 days per week rotational from Mon - Sun Working Hour: 24/7 Rotational Shift Work Location: Petaling Jaya (nearby Glenmarie LRT station) Remuneration Package: Salary is up to RM4,200 depend on experience & qualificationRM300 Language allowanceSign on bonus of RM 1,000 (customer service role only)Shift Allowance for Midnight shift (only if applicable)Insurance CoverageAnnual LeaveMedical leaveHospitalization leaveMaternity and paternity leaveDental & Optical Reimbursement