At ViTrox, we arepioneers in machine vision solutionsthat empower semiconductor and electronics packaging companies to achieve manufacturing excellence.
Our cutting-edge technologytransforms production processes , enabling rapid defect detection with unparalleled speed and precision.
As a global leader with a vast customer base, we are seeking atalented and passionate Software Application Engineerto join our dedicated team.
In this role, you will play a crucial part in ensuring our customers receive exceptional experiences.
If you are aproblem-solver with a customer-centric approach , we encourage you to apply!
What You Will Do:
Collaboratewith a team of skilled engineers to provide timely and outstanding customer service.
Become a trusted advisorto our clients, conducting thorough requirement analyses, gathering critical information, and collaborating with the development team to create effective solutions.
Drive innovationby working closely with users to resolve challenges and streamline business processes for IR 4.0 Smart Manufacturing.
Empower our usersby providing comprehensive training on AI, Big Data Analytics & Visualization Platform deployment, system maintenance, and troubleshooting for our Smart Manufacturing Software.
Utilize your technical skillsin SQL Database Management & Web Development to maintain accurate and concise service and support documentation.
What We Are Looking For:
A background inScience and Technology, Engineering (Electrical & Electronics, Mechatronics, Mechanical), Computer Science/Studies, or equivalent.
Experience in customer serviceand support for software applications is a plus.
Diploma holders with relevant work experience are encouraged to apply.
Astrong customer-oriented mindsetand excellent communication skills.
Flexibility and a willingness to travel , with the ability to work extended or irregular hours when needed.
Why ViTrox?
Be a part of a company at theforefront of technological advancementin the manufacturing industry.
Contribute to cutting-edge solutionsthat are transforming how electronics are manufactured globally.
Work in acollaborative and dynamic environmentwith a team of passionate engineers.
Make a real differencein the success of our customers and the future of smart manufacturing.
Ready to make an impact?
Apply now and join the ViTrox team!#J-18808-Ljbffr