This is the job description of Solution Engineer:
-Primarily responsible for solving technical business needs of partner and/or end user by providing presales support (presentations, demos, POCs, proposal writing, compliance table and product briefings).
-Qualify sales opportunities based on customers' technical requirements and competition.
-Develop working proficiency on products and technologies through self-directed and formal training.
-Responsible for qualifying requests for POC.
-Independently present vendor's solution to end users during the customer meeting.
-Managing key partners for the line of business with the Product Manager(s).
-Provide updates and training to partners from time to time.
-Developing un-named end user accounts and partners / resellers jointly identified with Product Manager(s).
-Work collaboratively with the sales teams to define the right solutions for customers.
-Completing examination for certification purposes and self-improvement.
-To support day to day operation for level 1and2 support cases.
-To ensure all support case (vendor or passport MA) is within the SLA.
-Independently drive and deliver technical projects with minimal supervision.
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; Requirements:-
-Diploma in IT / Computer Studies or equivalent
-Min 2 years hands on experience in deployment and troubleshooting
-Strong knowledge of cyber security environment.
-Good interpersonal skills, responsible, independent, and able to prioritize in a highly dynamic work environment.
-Self-motivate, independent and ability to multi-task
-Continuous relevant certifications by respective products are required.