Spa Manager - Jsk Mantanani Island Resort

Spa Manager - JSK Mantanani Island ResortJSK Mantanani Island Resort - the LARGEST Resort on Mantanani Island which caters for, amongst other resort activities, spa services, sea turtle hatchery, wellness, accommodation, FMCG, F&B, vending machine, souvenir outlet, beach recreational sports, snorkeling, diving, boat transfer, and other island resort centered activities.
We are currently looking for experienced and dedicated individuals with the "CAN DO" attitude to join our family.
Prior Sabah Island resort spa operations experience is preferred.
Responsibilities:
Reports to Resort Manager.
Responsible for the overall spa operations.
Exposure to island resort spa operations a prerequisite.
Responsible for practicing, supporting, and promoting high expectations for professionalism, hospitality, and positive guest interactions.
Responsible for therapist/masseur hiring, training, scheduling, and management.
Quickly respond to and resolve guest complaints and incidents and complete all required reporting documentation.
Creates, proposes, maintains, and ensures a 5-star spa atmosphere and experience for all guests.
Qualifications:
Candidate must possess at least a Diploma or Degree in resort/hotel management, spa management, or equivalent.
At least 5 years of exposure in the related field.
ISO and IT literate.
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