Specialist, Clinical - Application

Clinical - Application, Specialist - MalaysiaSalary Range MYR 3,000 - 3,999
Country Malaysia
Job DescriptionResponsibilities:Manage queries from internal and external customers and provide technical support to any problems encountered by users;Conducts instrument installation or refresher training;To plan, organize and conduct courses/seminar/workshop/ on products for customers;Work with the relevant sales person to meet the sales team's demonstration commitments;To provide technical training to sales representatives and collaborate with them in developing and planning of sales & marketing related activities;Maintain an in-depth and current knowledge of the users' application needs;Provides regular feedback and reports on market and competitive situations to Sales Managers/ Product Support Manager;Prepare weekly activities report to the Supervisor when required;Comply with ISO quality management system requirement;Perform other related duties and responsibilities as may be required from the Superior from time to time.RequirementsRequirements:Bachelor's degree (Master's degree is a plus) in Biomedical Sciences or Medical Laboratory Technology .
With minimum of 1-2 years of working experience in the application support field, clinical laboratory or related is required.Good understanding of current medical laboratory methodologies, protocols and QC will be an advantage.Preferably with 1-2 years in the lab/ application support field.Effective communication skills to clearly articulate technical & product information to both internal & external customers.Responsible, independent, well-organized and good team member.Able to base in Penang.Possess own transport and willing to travel; Allowance is given accordingly.#J-18808-Ljbffr