JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.Want to be a part of our team?The role of a Senior Associate Service/Product Offer Management Specialist is responsible for managing the lifecycle of a product or service within NTT Ltd. They bring the knowledge of a product or service to the required crafting of a technical solution(s) in support of NTT clients. They have a good understanding of the organisation thereby ensuring that their crafted solution(s) meet client requirements. This role is responsible for effectively promoting and positioning NTT's product and / or services in the market. They are required to identify new commercially viable products or services, as well as any opportunities for the enhancement of existing products or services. By monitoring the legislative, regulatory environment and shareholder requirements, the Senior Associate Service Product/Offer Management Specialist can provide insights and impact assessments to the organisation and ensure full compliance.Working at NTTKey Roles and Responsibilities:Engage with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirementsAchieve set and agreed product sales to meet specified financial goalsDeliver product training to client facing staffProvides support to the Sales team to ensure that they are equipped to close deals that involve their products and servicesEngage with and offer support to internal and external stakeholders to ensure the project's successAnalyse product data to establish trends and insights using internal and external sourcesHelp with the conversion of knowledge and ideas into new or improved products, processes and servicesResearch and interpret competitor offerings and market trends against NTT client base with a strong data analysis focusSupport the review of product profitabilityDetermines the appropriateness of pricing of exiting and new investments strategies in line with projected value, competitor offerings and market trendsProduct design and modelling/testing new and existing solutionsDraft and maintain product specifications documentsEvaluate market trends associated with the particular product of product line.Work closely with product vendorsWork closely with Engineers, Consultants and Project Managers during the initiation stage of a project to ensure its successProvide product knowledge input assistance for compiling client proposals.Write RFI/RFP responses and bids and obtain vendor product certification for the product portfolioMake suggestions for product enhancements and updates to identify new business opportunitiesInvolvement in product development life cycle in order to understand how new products or new product features will impact both the end user and the client facing areas that directly support end usersKnowledge, Skills and Attributes:Basic technical expertise and industry experienceUnderstanding of the technology industryAnalytical skills and proficient with analysis of large data setsInvestigative nature to unpack complicated problemsProactive and able to use initiativeAbility to work collaborativelyProficient in MS Excel and skills in programmingKnowledge of product management and service development life cyclesGood knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholdersKnowledge of sales strategies and conceptsAcademic Qualifications and Certifications:Bachelor's degree or equivalent in Information Technology or Commence etc.Required Experience:Moderate level of experience in a similar positionModerate level of experience in the technology industryTrack record of involvement in design and implementing new products or product lines.Moderate level of Information Technology sales experienceSkills SummaryCustomer Relationship Management (CRM), Emerging Technologies, Market Analysis, Project Management, Quality Assurance (QA), Service Design ThinkingWhat will make you a good fit for the role?Workplace type: Hybrid WorkingEqual Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected categoryJoin our growing global team and accelerate your career with us. Apply today.A career at NTT means:Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world. Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
