Sports Advisor Part Time (Decathlon City Square, Johor)The World's Largest Sports Retailer is recruiting passionate sports people at Our Decathlon City Square Store!
LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?
A STUDENT?
IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sports Advisor, your role is to ensure all customers leave our stores 'satisfied or satisfied'. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5-star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.
Responsibilities:
To CustomersWelcome customers in a professional manner.
Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.).
Know the technical features of Decathlon products and user benefits to offer customers appropriate products and services.
Develop the network of customers both in-store and online to know them better and establish a personal relationship.
Pass on sports passion and help customers discover new sports.
Encourage the subscription/registration of loyalty cards to customers.
Know the ambition of the department and take action with the team to achieve it.
Promote innovation and sports experience in-store.
Boost Decathlon Malaysia's best sales by using resources and commercial tools.
Put together the layout in-store in accordance with implantation principles and guidelines.
Produce high-quality implantations based on Satisfied Customer Family (FCS).
Maintain the layout with good facing to make customers satisfied.
Ensure that stock is accurate and available by using the automatic replenishment system.For Safety of People and GoodsEnforce basic safety and security standards in the departments.
Know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.Development and Complementary SkillsParticipate in training, develop training skills, and become a trainer.Requirements:
Students are encouraged to apply or someone who is looking for a part-time position.
Per hourly rate RM13.56.
Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential. Other languages are a plus.
Minimum qualifications: Bachelor's Degree/Diploma is required.
Customer-centric with a strong sense of service.
Responsible, self-motivated, and adaptable in an agile environment.
Human-first with high level of demand and communication skills.
Digitally savvy.
Able to play as part of the team during the busiest times (weekends and holidays).
Note:
Your job application will be redirected to our internal career page. Please fill in the necessary information to complete your job application with Decathlon Malaysia.
What you can expect:
Decathlon offers an inclusive and non-discriminatory work environment and encourages applications from people with disabilities, of different ethnicities, in addition to recognizing the importance of a multi-generational workforce and equality between women and men.
Join a global organization of people who are connected through sports.
Competitive benefits and bonus system.
Be part of our exclusive Shareholding Program.
Wide range of career opportunities locally and globally.#J-18808-Ljbffr