Sr. / Product Manager (Cross Border Payment/Merchant Acquiring Solutions)We are seeking3 dynamic Product Managersto join our team, each focusing on a key area of our business:Cross-Border PaymentsandMerchant Acquisition .
In these roles, you will drive the development and optimization of innovative payment solutions and merchant engagement strategies, ensuring seamless global transactions and exceptional customer experiences.
Collaborating with cross-functional teams, you will leverage market insights, regulatory knowledge, and cutting-edge technologies to shape scalable and secure solutions that meet diverse business needs.
Who are we?
We are a MAS licensed startup that has been in business for the past 5 years.
We have recently been recognized as the PayTech of the Year at 2024 Asia FinTech Awards.
With a profitable MVP, we are now focused on scaling our business model globally.
What you will do:
Define and execute product vision and roadmap for cross-border or online/POS payment services, with a focus on delivering a delightful and seamless customer experience.
Drive end-to-end product development including conceptualisation, design, build, test and deployment by working with UI/UX, technology, operations and compliance teams.
Manage external partners in integrating to their solution platforms and setup proper operational/support processes as part of implementation.
Define and execute project plans, breaking down tasks, mapping dependencies and identifying the critical path to ensure high quality and on-time product deliveries.
Perform regular competitive landscape analysis including pricing, features, target customers, support/SLA etc.
to ensure effective market positioning of our products.
Identify and implement opportunities to drive innovation, revenue and volume.
Set product pricings and manage end to end costs to ensure product profitability with a short and long term view.
Collaborate with Sales & Marketing team to develop customer value propositions, marketing collaterals and training materials.
Review and ensure proper processes and controls are in place for risk mitigation and compliance with applicable policies and regulations.
Understand/define/track product metrics and collect user feedback to optimise user experience and performance.
Support post-implementation tasks such as user training, problem investigation e.g.
payment rejections, post implementation review and escalation.
Act as internal product expert to answer product related questions.
What are we looking for:
Minimum Bachelor's Degree (Computer Science is highly preferred).
1-5 years of experience in a product management/development role with experience in cross-border, QR code or online/POS payments highly preferred.
Proficient in bothEnglishandMandarinas you will need to work closely with Chinese team.
Strong analytical ability, attention to details and data-driven decision making ability.
Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
Excellent communication skills to manage internal and external stakeholders.
Fast learner and ability to thrive in high stress environment.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a product manager?
dtcpay
dtcpay is a regulated payment service provider that offers reliable solutions for merchants to grow revenues with increased acceptance rates across fiat and cryptocurrency.
Our client's customers benefit from frictionless payment experiences, whether they are using our award-winning POS+ terminal in-store or using our online checkout solution.
Founded in 2019 in Singapore, dtcpay is a licensed Major Payment Institution (MPI) under the Monetary Authority of Singapore (MAS) and offers Digital Payment Token (DPT) services.
We have expanded our global footprint with subsidiaries in the Americas, Hong Kong and the Middle East.#J-18808-Ljbffr