The Offer Opening within a company with a solid track record of success Opportunities for career growth & development Flexible working options The Job LMS Administration: Serve as the complete sub-admin for the LMS.
Create and assign course folders.
Monitor videos for all courses, ensuring quality and relevance.
Handle LMS-related tickets and queries.
Reporting and Coordination: Generate leads and learner data reports in new formats, working towards automation within an estimated timeframe of 4-5 months.
Prepare and coordinate student reports, ensuring effective communication with all students.
Act as a point of coordination for LMS activities for students, providing alternatives and support through Uma when necessary.
Maintain all learner reports in both Google Sheets and CRM.
Update CRM customer records by coordinating with Sales and Tech teams.
General Administrative Tasks: Oversee and back up student support tasks, including batch assignments, trainer coordination, WhatsApp group postings, and various ticket-related queries.
Coordinate the editing of training quotations, course offer letters, and admission letters.
Assist in coordinating aptitude tests and collecting documents from customers.
Daily monitoring of web pages and handling Google Chat.
Manage office supplies and ensure all office equipment is maintained properly.
Assist in scheduling meetings and appointments.
Maintain an organized digital filing system for company documents.
Handle general inquiries via phone, email, and in-person.
The Profile Minimum 2 years of experience in an admin role, preferably within the educational sector.
Strong communication and interpersonal skills.
Client Service Orientation: Focus on providing excellent service to clients.
Administrative Coordination: Ability to manage coordinator tasks, such as scheduling, enrollment, and program administration.
Proficiency in using CRM & Google drive systems.
The Employer Our client is a revered name in the global education arena, specializes in delivering a diverse array of courses in Data Stream and technical training, extending its services across 40 countries.