Studio Consultant (Baking, Pottery & Tufting) Responsibility: Create a happy and entertaining environment for customer during their Baking, Pottery, Tufting, Art & Craft experiences. Consult customers in our products and services, assist them during the activities and events. Build good relationships with customers, answer customers' enquiries. Ensure that customers perform activities in a fun and happy atmosphere by maintaining open communication with them. Ensure that all equipment, tools, and material are always cleaned, organized and in good condition. Collaborate with team members to facilitate large group events and parties effectively. Provide consultations to customers for signing up for membership packages. Keep track of all suppliers and ordering materials when necessary. Ensure that safety protocols are followed in the studio, including the proper use of equipment and handling of materials. Any other responsibilities that management may assign from time to time. Requirements: Strong team player with a sense of responsibility. Capable of multitasking and work independently. Willing to work flexible hours, including weekdays, evenings, weekends, and public holidays as per scheduled. Proficient in time management, customer service, and communication skills. Conversational proficiency in English, Malay, and Mandarin (optional but is a plus). Applicants with good customer service passion & experience are encouraged to apply Pastry/ Culinary, Ceramic, Fine Arts background are an added advantage. Entry-level applicants with no prior experience are welcomed to apply. Working hours from 10am-7pm / 11am-7.30pm / 12:30pm to 9.00pm EPF, Socso & EIS Contribution Performance Bonus Monthly Attendance Bonus Staff Engagement Activities Annual Increment Career Advancement to become Studio Management Team Training opportunity for pastry making, ceramic & tufting knowledge are provided for eligible candidates. Your application will include the following questions: Do you have customer service experience?
Which of the following languages are you fluent in?
How would you rate your English language skills?
Are you available to work public holidays?
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Welcome to Malaysia's biggest DIY Baking & Pottery Studio, where the magic of creativity knows no age limit! Since 2018, we've been on a journey to bring smiles and connections to people across Kuala Lumpur and Johor Bahru, proudly establishing seven delightful branches.
You can find our sweet baking studios at MyTOWN KL, Paradigm Mall PJ, and Paradigm Mall JB, while our charming pottery havens await you at MyTOWN KL, Paradigm Mall PJ, Tropicana Gardens Mall, and Toppen Johor Bahru. And here's the best part – customers are invited to dive into a world of relaxation and inspiration anytime they please, with activities that span from baking and pottery to tufting and art & craft.
Our mission? It's simple yet profound: we're here to sprinkle happiness and weave connections through the threads of meaningful activities. Over the past few years, we've grown stronger, thanks to the unwavering dedication and heartful commitment of our fantastic team members. We're on a mission to bring customer the very best service in town, and in the process, we've woven countless treasured memories through our successful endeavors in the realm of grand corporate events and festive parties.
But the journey doesn't end here. We're dedicated to nurturing and empowering our team, helping them ascend to the pinnacle of management. And, we're eagerly looking forward to welcoming more talented individuals into our extended family. Our sights are set on a bright horizon as we dream of expanding our presence not only throughout Malaysia but also overseas, bringing the joy of creativity to even more hearts. So, join us on this artistic adventure – it's going to be a masterpiece!
Welcome to Malaysia's biggest DIY Baking & Pottery Studio, where the magic of creativity knows no age limit! Since 2018, we've been on a journey to bring smiles and connections to people across Kuala Lumpur and Johor Bahru, proudly establishing seven delightful branches.
You can find our sweet baking studios at MyTOWN KL, Paradigm Mall PJ, and Paradigm Mall JB, while our charming pottery havens await you at MyTOWN KL, Paradigm Mall PJ, Tropicana Gardens Mall, and Toppen Johor Bahru. And here's the best part – customers are invited to dive into a world of relaxation and inspiration anytime they please, with activities that span from baking and pottery to tufting and art & craft.
Our mission? It's simple yet profound: we're here to sprinkle happiness and weave connections through the threads of meaningful activities. Over the past few years, we've grown stronger, thanks to the unwavering dedication and heartful commitment of our fantastic team members. We're on a mission to bring customer the very best service in town, and in the process, we've woven countless treasured memories through our successful endeavors in the realm of grand corporate events and festive parties.
But the journey doesn't end here. We're dedicated to nurturing and empowering our team, helping them ascend to the pinnacle of management. And, we're eagerly looking forward to welcoming more talented individuals into our extended family. Our sights are set on a bright horizon as we dream of expanding our presence not only throughout Malaysia but also overseas, bringing the joy of creativity to even more hearts. So, join us on this artistic adventure – it's going to be a masterpiece!
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