Supervisor, Administration

**Supervisor, Administration** **-** **(**230001K4**)****Job Summary**:Manage and** **lead the Admin team to support the administrative duties in Hub.1. Responsible in ensuring the Admin Support Team process instructions received from respective collections teams to different parties timely e.g. loan operation2. Ensure administrative process meets SLA3. Implement / Streamline processes to improve productivity and efficiency4. Manage staff resources and ensure smooth operations of the Hub5. Develop staff to a higher level of performance through personal coaching; appraisals and training6. Plan for continuity and succession of jobs by developing staff potentials7. Implement initiatives to constantly improve Employee Engagement Survey; maintain high morale of staff in the Hub8. Take on ad hoc projects and tasks assigned by Hub HOD9. Provide support to new initiatives launched in Hub and division10. Manage third party vendors (property maintenance, vendors, suppliers) to ensure prompt and satisfactory service standards being rendered11. Perform regular review of system access rights, office inventory12. Arrange collections specified training, update office inventory, staffing13. Prepare expense report and monitoring expenses14. Perform skipped trace review**Qualifications****Skill Sets / Experience**:1. Possess strong process and workflow management skills2. Possess strong communications and negotiation skills3. Possess good interpersonal and people management skills4. Handle administrative duties of hub, liaise with property maintenance and vendors.**Experience & Qualifications**1. Relevant Tertiary or equivalent professional qualification2. At least 3 years experience in operations and administrative functions**Primary Location**: Malaysia**Job**: Collections**Organization**: MAL E2P - Collection Hub Singapore (DH)**Schedule**: Permanent**Job Posting**: 22-Jul-2023, 2:14:15 AM