Supervisor (Based At Klcc)

HUGO BOSS Federal Territory of Kuala Lumpur, Malaysia
Supervisor (Based at KLCC)Key Duties:
Motivate sales staff to ensure the sales targets are achieved
Opening and closing of store
Daily and monthly stock count
Provide product training to sales staff
Handle customers' complaints and defective items
Maintain standards of staff discipline & housekeeping
Provide feedback on the team's work performance
Store maintenance, i.e.
lighting, fixtures and display materials
Ensure proper maintenance of customer data
Arrange roster and manage daily shop operations
Manage stock and control inventory
Maintain VM display at shop level
Prepare monthly traffic and demographics report
Ensure special promotions are carried out effectively and efficiently
Develop a succession planning with Retail Manager; able to identify and groom the next in line
Assist in adhoc matters as and when required
Minimum Requirements:At least 3 years relevant experience in a supervisory role
Good communication skills with the ability to speak several languages will be an advantage
Strong passion to provide excellent customer service
Experience in fashion retail industry preferred
Proactive, energetic and a team player
Seniority Level:Associate
Employment Type:Full-time
Job Function:Sales, Customer Service, and Administrative
Industries:Retail Apparel and Fashion#J-18808-Ljbffr