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Job OverviewCustomer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
Activities may include the following (but are not limited to):
Customer channel management
Case Management
Customer onboarding and relationship management
Contract and dispute management
And more.
Administrative StreamThe administrative stream includes those who primarily support others by performing skilled technical, administrative, or operational tasks.
Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines, typically under supervision.
The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time of hiring.
Diversity and InclusionMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process.
If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ******.
Company OverviewA.P.
Moller - Maersk's vision is to become the Global Integrator.
Increasing complexity in global supply chains is making them inefficient, vulnerable, and unsustainable.
At Maersk, our strategic vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect, and simplify our customers' supply chains.
Our purpose serves as the foundation and compass guiding our work towards a world where global trade distributes economic and social benefits, without negatively impacting individuals, communities, or the environment.
Be careful: This job ad has not been subjected to our hirer verification process.
Proceed cautiously and do your own checks before providing any personal information.
Salary InformationWhat can I earn as a Customer Service Supervisor?#J-18808-Ljbffr