Supervisor, Reconciliation Production ServicesJob Summary
What is the opportunity?
Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized for their financial strength, market leadership, and philanthropic work.
The incumbent is responsible for the day-to-day supervision of the reconciliations team ensuring efficient delivery of prescribed service to internal and external clients within set time frames with a high level of quality & fostering a client-centric mindset throughout the team.
What will you do?
Ensure daily deliverables of Cash/asset reconciliations are completed, sign-off all checklist daily to ensure staff had followed procedure and control to complete daily reconciliations.
Point of escalation for the team.
Conduct training for the team on Cash & asset reconciliation, procedural updates and process training to enhance teams knowledge on the process.
Perform root cause analysis to drive the reduction of breaks.
Investigate all cash and asset breaks to ensure team has correctly assigned their breaks, reduce departmental errors.
Accountable for the identification and escalation process for reconciliation breaks which may represent a financial or reputational risk to the business or clients.
Ensure weekly break analysis is performed and escalate when necessary for breaks that have no notes, invalid notes, and aged breaks.
Ensure regular communication with key stakeholders & oversight team.
Produce and maintain statistical information, preparation of reports and analysis for decision making.
What do you need to succeed?
Must-have
3-5 Years of financial services industry experience in an operations environment.
Good reconciliations knowledge.
Experience on Custody/Shareholder services.
Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting.
Ability to work under pressure and to prioritize actions.
University degree in accounting/finance or business concentration or equivalent experience.
PC literate in MS Office applications.
Competent in MS Excel, PowerPoint and Visio.
Nice-to-have
Competent in MS Access DB.
Familiar with core platforms: TLM, FOCUS, Milvus, Multifonds, SARA.
What's in it for you?
A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
Job Skills
Active Learning, Adaptability, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Quality Management, Time Management.
Additional Job Details
Address:PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE: PUTRAJAYA
City:Putrajaya
Country:Malaysia
Work hours/week:40
Employment Type:Full time
Platform:WEALTH MANAGEMENT
Job Type:Regular
Pay Type:Salaried
Posted Date:2024-11-13
Application Deadline:2024-12-18
Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.
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