At Cricut, we believe that we're all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but that's just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.
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Our company is made up of A+ human beings. We ask tough questions, entertain ideas outside of our own, and work together to make something bigger than ourselves. With Cricut growing in China, the U.K., Australia, New Zealand, as well as Europe and South America, we're on an unstoppable roll, satisfying that innate creative itch around the world. We train, develop, and celebrate great work with hallway high fives and promotions within. We also throw the world's best Halloween party.
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Job Description Cricut is seeking an experienced and versatile Supplier Quality Engineer to join our Global Quality Engineering team in Johor Bahru, Malaysia. As a Supplier Quality Engineer, you will use your experience, expertise, and resourcefulness to identify analyze and solve problems, develop goals and objectives to meet short-term and some long-term quality goals. The SQE will also focused on supplier quality management in a contract manufacturing setup, working to monitor supplier performance, and drive improvements to reduce the number of defects and Cost of Quality and ensure a world class customer experience. You should be able to drive the projects independently, represent QA concerns in meetings with cross-functional, project team and with contract manufacturing partners.
Responsibilities Ownership of supplier quality control & management process at contract manufacturing & supplier facilities with a strong focus on continuous improvement of quality system. Develop and maintain a robust supplier quality system including incoming/in-process/outgoing inspection (IQC, IPQC, FAI, OQC) requirements, Cricut Pre Shipment Buy Off, yield tracking/improvement, CAPA systems and supplier audit schedules. Perform periodic process audits and parts or finished products audits at Contract Manufacturing or Supplier site. Work closely with internal quality and sourcing resources to manage supplier audits, and maintain supplier score cards to drive improvements for quality, cost, service, and delivery Maintain appropriate quality database and report supplier performance on a monthly basis. Work with suppliers to assure "zero defect" performance through root cause evaluation and driving corrective actions using Quality tools such as 8D, FMEA, poke yoke and control plans. Responsible for SCAR from initiation to closure Drive supplier selection through robust qualification processes and assist in qualification of parts, production line, fixtures and go-no gages at CM and supplier locations. Work effectively with product management, engineering, and sourcing teams to eliminate any barriers that may affect the quality and delivery of sourced components/products. Qualifications *ONLY APPLICABLE TO MALAYSIAN* QUALIFICATION AND EXPERIENCE Bachelor's degree in engineering or related technical field Minimum 5 years' hands-on experience in Supplier Quality & Manufacturing Management Experience in ISO 9001 and supplier system / process audit preferred. Working knowledge of Statistical Process Control (SPC) / Production Part Approval Process (PPAP) elements / Basic Geometric dimensioning and tolerancing (GD&T) Experience in Finish Good manufacturing consumer electronics and consumable products is preferred. Experience in plastic / metal manufacturing process is a plus. Strong problem solving and facilitation skills. Exceptional written and oral communications in English Strong attention to details and ability to work independently Experience in communicating with cross functional team members and suppliers Must be able to travel with 50% time on site. Additional Information What to Do Next: Please attach your resume including links to your Github and website where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut is an employer who values individuality, equality and diversity, so tell us what you're all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!
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