Support Engineer / Executive (Multiple Locations)

Support Engineer / Executive (Multiple Locations)Skip to content
Serve customers at the front desk and cover onsite services when necessary.
Handle documentation and ensure proper record-keeping.
Answer customer calls and respond to email inquiries promptly.
Follow Standard Operating Procedures (SOP) and schedules to meet daily demands and quality standards.
Perform any other duties as assigned by the immediate superior.
Job Requirements:
Customer Focus and Problem-Solving SkillDedication to understanding and meeting customer needs.Communication SkillsStrong verbal and written communication abilities.Multitasking and Time ManagementAbility to juggle multiple tasks and prioritize effectively.Teamwork and IndependenceCollaborative spirit to work well with colleagues and contribute to team success.General Technical FamiliarityUnderstanding of computers, smartphones, and relevant applications.Travel FlexibilityWillingness and ability to travel as needed.Preferred Job Qualifications:
At least a SKM / Diploma / Degree certification.
Fresh graduates are welcome to apply.
6-12 months of working experience in Sales & Service of IT-related industry will be an added advantage.
Candidates with technical knowledge and experiences in sales / business / manufacturing are encouraged to apply.
Locations - Central Region:
The Mines, Selangor
Sunway Pyramid, Selangor
AEON Mall Seremban 2, Negeri Sembilan
Other Locations Available for Apply:
Northern Region:
Fettes 10, Penang
Taiping, Perak
East Coast Region:
Kota Bharu, Kelantan
East Coast Mall, Pahang
Southern Region:
East Malaysia:
Kota Kinabalu, Sabah
Tawau, Sabah
Harbour Mall Sandakan, Sabah
Kuching, Sarawak#J-18808-Ljbffr