Responsibilities:
· Setup, administer and maintain Windows Server operating system, services and application processes.
· Administration of Microsoft Exchange servers and Gmail email services
· Administration in Google and Azure cloud platform
· Administration of Linux OS and Kubernetes
· Provide holistic solutions to improvement of business functions and ensure the availability, integrity and security of company data.
· Resolve incident/task tickets and manage knowledge base articles on ServiceNow platform
· Ensure compliance to Corporate IT Audit, Security policy and Standards
· Proactively monitor systems to ensure established SLA is met and anticipate growth and plan system upgrade opportunities.
· Implement and deploy physical and/or virtual desktop environments for production, automation and other functional areas
· Coordinate with stakeholders for deployment and troubleshooting of end client solutions
· Ensures stakeholder satisfaction by resolving operational issues regarding area of expertise and assignments based on company policies and procedures.
· Partner and collaborate with members of global IT to deploy technologies that support business requirements.
· On call support and standby
· Lead cross functional teams to resolve issues and manage assigned projects from time to time
· May occasionally need to support activities outside of normal working hours when necessary.
Requirements
• Bachelor's Degree in Computer Sciences, Information Technology or directly related fields.
• At least 2 years hands-on experience as a Windows Server Administrator. Experience in a manufacturing environment is preferred.
• Professional certification in Windows Server, Linux and cloud will be an added advantage.
• Excellent communication, organizational, time management and problem solving skills.
• Strong sense of urgency, performance-minded and able to work under time constraints.
Provide technical leadership to assess, improve, and propose new solutions to complex business requirement
• Excellent customer service skills including direct interaction with users, assertiveness and perseverance to follow through issues to closure