System Administrator Specialist (Erp/ Pos)

Position Responsibilities-System Maintenance: Regularly perform system maintenance tasks for ERP and POS systems to ensure they operate efficiently without interruption.-Upgrades and Enhancements: Plan and implement system upgrades as needed. Enhance system features for improved functionality and user experience.-Troubleshooting: Provide immediate response to system emergencies and resolve issues that may arise with the ERP and POS systems.-Security: Ensure that all systems are secure against cybersecurity threats. Implement protective measures and conduct regular security audits.-Technical Support: Serve as the primary contact for ERP and POS system users. Provide training and support to end-users.-Documentation: Maintain accurate records of system configurations, upgrades, and inventory. Develop documentation for system procedures, configurations, and settings.-Collaboration: Work closely with other IT staff and departments to ensure that the ERP and POS systems align with business needs. Participate in IT projects as required.-Product Launch Configuration: Configure and prepare all systems(including third party platforms) for seamless integration and functionality during new product launches, ensuring technical compatibility and performance optimization.-Vendor Management: Coordinate with software vendors and service providers to ensure that services meet company standards and requirements. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-zus-coffee-job-system-administrator-specialist-erp-pos-0]
 Qualifications and Experience -At least Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.-Proven experience in managing and customizing ERP and POS systems, preferably in a retail or FandB environment.-Strong understanding of database management and software integration principles.-Excellent problem-solving skills and the ability to work collaboratively.-Knowledge of culinary operations and menu planning is highly advantageous.-Strong communication and training skills.a Necessity, not a Luxury