Job DescriptionResponsible in assisting Laboratory Compliance Manager in day-to-day laboratory operations for the assigned section toward direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirementWork with other operational team to ensure day-to-day Laboratory testing activities conducted smoothly and productively by fulfilling all QA/QC requirement.Assist in providing technical support and lead troubleshooting for issues or problems faced by analysts in the Laboratory.Regularly communicate with Global technical team and follow Group newsletters to expose to new technology so as new test approach for conventional test to study on feasibility to migrate method to a more cost effective/ productive approach.Review the existing test SOPs and Laboratory SOPs and to expand the scope of test if business volume is justifiable.Able to react fast to business development need – to develop and verify a new method by work with other Operational team on the arrangement and allocation of resource and manpower.Responsible to ensure all test results are reviewed and issued as per ISO 17025.Lead the method development process by establish Laboratory SOP, evaluate and documentation of measurement uncertainties of the test.Assist to provide technical training to laboratory analysts to ensure the analysts are technically competent.Assist to prepare technical guidance / document / updates for business team.Assist to ensure all staffs receive continuous guidance / training and training records are updated.Supervise that laboratory staffs performing testing in safe manner by adhering to group HSE safety procedures.Assist in carrying out root cause investigation for Customer Complaint and Non-Conformance and take appropriate Corrective / Preventive actions.Ensure the Laboratory competency by Proficiency Testing Program or Round Robin / Inter-Laboratory Comparison.
Supervise to ensure Good Housekeeping and Good Laboratory practice in the laboratory.Assist in providing technical supports to Business team for business growth.Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.Perform any other responsibilities as assigned by your reporting manager and/or Senior ManagementQualificationsBachelor degree in Science or related field from recognized university/college.Minimum 3 years proven track record in relevant analytical laboratory testing activities.Proficient in MS ISO/IEC 17025 requirements.Proficient & experience in handling microbiological related testing.Good personality, independent and a good team playerGood communication skill.Able to understand the required test standard/procedures.Good knowledge in read and write in English and local language.