Technical / Application Support

About Company: Our client centers on its expertise in providing desirable solutions, software, and programs in the fields of information technology, mass communication, and multimedia technology.
Job Description: Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently.
Prioritize and manage support tickets to meet the company's established service level expectations.
Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related to company products & APIs.
To complete the task assigned by superiors in accordance with company goals and objectives.
Job Requirements: Qualifications: with 1 year and above experience.
A good communication, discipline, self-motivated and a team player that able to work independently with minimal supervision.
Recognized Diploma & above.
Problem solving skills.
Basic practical knowledge of C#, .Net, API Able to troubleshoot, debug and resolve .Net/C#/API application issues.
Ability to work efficiently to meet tight deadlines.
Organized multitasker Remuneration: RM 2,900 - RM 4,500 Work Hours: Monday - Friday | 10am - 7pm Work Location: Mid Valley, Kuala Lumpur Consultant in charge: Ashylinder Kaur | ****** | 011 2129 0225 Andrea Low | ****** | 012 201 3693