Technical Delivery Manager (Card Merchant Portal), Cards
Posting Date: 29-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY
Company: UOB Innovation Hub 2 Sdn. Bhd. About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
Job Responsibilities As the Technical Delivery Manager for Cards, you will be responsible to collaborate, engage and work with stakeholders from project inception, analysis, design, development, testing to pre- and post-deployment phases. Key objective is to ensure good quality and smooth delivery of cards technology system enhancements that are fully in compliance with mandated framework and guidelines.
Role will involve management of project technical delivery with a view for end-to-end flow, requirements management, active engagement/participation in design and development, management of testing requirements, and planning for deployment and support.
Other responsibilities include:
* Lead, build and manage a team of system analysts and developers supporting cards platform and strategic projects across the UOB franchise
* Champion the delivery of high quality cards systems design and ensure adherence to global architecture principles, enterprise design principles, security and control standards
* Build the team's capabilities to consistently maintain the repository of system features inventory and data maps for the cards domain
* Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule.
* Plan & collaborate across different application teams to manage technical dependencies of the solution
* Plan, monitor and manage risks/issues related to technical delivery
* Lead and engage in innovative problem-solving activities, requiring conceptual thinking creating 'out of the box' solutions with prototypes and pilots.
* Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
* Partner with Development Manager in managing application teams to build the enhancements
* Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
* Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
* Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
Job Requirements At least 6 years of Delivery, Project, Stakeholder & Vendor Management experience, team management
Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience
Hands-on experience on Oracle database, Web servers (such as JBoss Webserver Apache, Oracle iPlanet, Oracle HTTP web server, etc.) and Java platform / J2ee and Java web container (such as WebLogic, JBoss EAP, JBoss Webserver Tomcat, IBM Websphere etc)
Proven track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility
Experience in implementing large-scale, highly available applications or other large project implementation
Experience in service-oriented technologies
Good understanding and experience in software development cycle