Technical Service Engineer

Details of the offer

Technical Service EngineerLocation: Petaling Jaya, MY
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
The Role
The Field Service Engineer is responsible for performing on-site installation, maintenance, service repair and support for Markem-Imaje products and services.
What you will do:
Provide customer satisfaction through technical service, installation, operation, training and repair of our products and systems.
Perform on-site product installation on customer premises.
Provide training and technical advice on the product use in person and via phone.
Investigate problems, provide solutions and arrange for repairs to be made.
Monitor repairs in terms of the organization's service / warranty cover and provide suggestions to product improvements.
Schedule and carry out planned maintenance calls and performance regular customers visits.
Monitors and adheres to field service policies, procedures and technical standards.
Recommend spare needs and assist with monitoring equipment.
Provide sales support to the Sales team for both existing and potential customers in terms of new applications, software and demonstrations.
What you need to have:
Good technical knowledge and skills on the Company's products and services.
Ability to demonstrate logical thinking process to troubleshoot and leverage on materials and internal resources to resolve situations.
Good organizational skills and ability to set priorities and manage time effectively.
Good level of customer relationship management skills.
Good communication, analytical, critical thinking and problem-solving skills.
Customer-oriented, personable and a team player.
Minimum Diploma in Mechanical, Electrical or Electronic Engineering.
2 to 5 years of field service experience in medium industrial or commercial equipment.
Must possess a driving license.
You'll only be the right candidate if you are aligned to our values and culture:
Winning through customers
High ethical standards, openness and trust
Expectations for results
Respect and value people
Work Arrangement: Onsite
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Beverage Innovation, Specialist

Position Responsibilities -Participate in New Product Development, starting from A to Z (ideation to launch). -Create and enhance drinks menu that fill ...


Zus Coffee - Selangor

Published a month ago

Qc Inspector (Cmm Programmer)

- Set up and carry out In-Process and Out-going inspection at production - Able to read Precision Machining drawing - Able to use and program CMM/Profile pro...


Shl Industries Engineering - Selangor

Published a month ago

Senior Engineer, Software Development Engineering (Embedded)

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit...


Western Digital - Selangor

Published a month ago

Staff Engineer, Analytical & Characterization Engineering

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Design test plan, conduct validation testing on submitted drives, perform failure analysis, analyze te...


Western Digital - Selangor

Published a month ago

Built at: 2024-12-23T03:30:08.412Z