Technical Support Engineer

Technical Support Engineer Posting Date: 09 Dec 2024 | Close Date: 09 Mar 2025
Client Background:Well-established World-Class Security Surveillance Products founded from China.
Industry:Electrical
Location:Damansara Uptown/ Neo Damansara, PJ
Headcount:1
Tenure:Permanent (Mon-Fri)
Remuneration:Subject to experiences
Position:Technical Support Engineer
Responsibilities:
Technical Training: Lead technical training sessions to enhance the technical skills of trainees.
Technical Support: Respond to and resolve technical issues promptly, coordinating internal and external resources for follow-up and resolution.
Technical Documentation: Update and maintain technical knowledge documents.
Project Support: Provide on-site support for key projects, resolving technical issues to ensure the smooth and successful delivery of projects.
Requirements:
Qualification: Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree.
Minimum 2 years of Call centre support experience in related industry.
Familiarity with security surveillance system integration and debugging, with a solid understanding of network architecture, storage, and platform services.
Highly responsible, with a strong understanding of industry solutions and the ability to develop comprehensive technical proposals and communicate effectively.
Strong learning ability, with the capacity to work independently; excellent communication, coordination, and analytical skills.
If you are interested in the position, kindly apply directly online by clicking on the "Apply" button. Thank you.#J-18808-Ljbffr