Technical Support Executive (Flour)

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Responsibilities:Provide technical support to flour customers including attending to customer enquiries, feedback/complaints, product demonstrations, plant trial runs, and troubleshooting at customer premises.
Conduct research & development for flour product matching, recipe improvement, and new recipe development for new end products based on market or customer requirements.
Build up market end users database, flour product application, competitor flour profile, monitor and gather market info for continuous improvement and market strategizing.
Monitor market trends and stay updated on industry developments relevant to flour products and applications.
Conduct baking training workshops for internal R&D/Technical team or customers.
Perform any other duties/responsibilities as assigned by the Technical Manager/Group Technical Manager (Flour).
Requirements:Degree in Food Science, Food Technology, or a science-related discipline.
Possess a minimum of 2 years of experience in food ingredient-related technical service or R&D work.
Experience with flour or baking is a strong advantage.
Proficient in spoken and written English, Mandarin, and Bahasa Malaysia, with good reporting skills.
Possess an outgoing personality with strong communication skills, as the role involves frequent customer interactions.
Willing to travel outstation or overseas when required.
Your application will include the following questions:
What's your expected monthly basic salary?
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