SWIFT Kuala Lumpur, MalaysiaPosted 11 hours ago Permanent Competitive- Technical Writer KL**About the Role**In line with the operating plan, policies and procedures for the production of documentation and under guidance of management, to perform and/or manage the writing, the updating and the creation of complex documentation that enables users to make optimum use of Swift products and services.**What to expect**- Define and analyse the target audiences for complex documentation projects to understand their business environment and identify their information requirements and any knowledge gaps.- Define and obtain approval on the documentation set, the delivery media and the project plan, for more complex documentation projects.- Write, revise and control texts in time for the project's completion to satisfy users' information requirements relating to products/services and ensure consistency, relevance, accuracy and readability across all Swift products.- Ensure the documentation is reviewed for accuracy by the appropriate parties and is signed off by accountable parties before publishing- Conduct peer reviews (with the IT project team, product management and customer-facing colleagues) and incorporate feedback from pilot users and usability tests.- Review and edit documentation ensuring consistency, relevance, accuracy and readability and ease of use across all Swift products- Coordinate and supervise a documentation project team and ensure the documentation project remains synchronised with the development project- Assist less experienced writers and share knowledge/experience**What will make you successful?**- Preferably university degree in IT or equivalent- At least 5years of experience as technical writer or editor in software development, preferably in telecommunications and/or financial services**What we offer**- We put you in control of your career- We give you a competitive package- We help you perform at your best- We help you make a difference- We give you the freedom to be yourselfWe give you the freedom to be yourself. We are creating an environment of unique individuals-like you-with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential.- You may like to know the team better by knowing the people in the team. Review the LinkedIn profiles of the people on the list below:- Logalatchumi Balakrishnan - Hiring Manager- Sobasri S - Recruiter for the position.**What we offer**We put you in control of career- We give you a competitive package- We help you perform at your best- We help you make a difference- We give you the freedom to be yourself**We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone's voice counts and where you can reach your full potential regardless of****age, background, culture, colour, disability, gender, nationality, race, religion****, or veteran/military status.**- Job ID 2023-12170