With a global footprint in Australia, Asia and Europe, Bannershop is one of the leading suppliers of large-format digital printing products.
We offer total business solutions, including Design, Print and Install to some of Australia's leading businesses. Our three main target markets are Corporate, SME and Wholesalers, and we specialise in products which include retractable banners, exhibition displays, POS displays, banners, posters, wind flags and many more.
We are seeking a motivated and results-driven Telemarketer to join our growing Team in Kuala Lumpur. Reporting to the Internal Sales Manager and supporting our Australian operations, you must be able to work to deadlines, enjoy a fast-paced environment and have a strong passion for sales and customer service.
Key Duties & ResponsibilitiesMaking warm outbound calls to existing customers in order to build and maintain strong customer relationships
Present and promote our products and services to generate a sales interest
Gather relevant information from our customers and update our internal CRM database
Receiving inbound calls and emails from customers regarding sales or enquiries
Communicating all customer enquiries to the Internal Sales Team
Reach or exceed monthly targets and KPIs
Improving your knowledge of large format digital printing and Bannershop's products, services and promotions
To be successful in this role, you must haveProven experience in sales and customer service
A high motivation to meet and exceed sales targets and KPIs
Ability to establish and develop a relationship with your customers
An ability to think on your feet with good attention to detail
A friendly phone manner and a good communicator
Proficient in English with strong reading and writing skills and the ability to converse fluently
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
Which of the following languages are you fluent in?
Which of the following types of qualifications do you have?
Do you have customer service experience?
About Bannershop
Founded in 2006, Bannershop has expanded into an organization with over a hundred employees across Malaysia, Hong Kong & Australia. We care about our customer needs and providing professional and efficient digital printing, exhibition decoration, installation and graphic design services to the market. All these are benefits to our customers and we successfully became the market leader in the digital printing industry.
Bannershop is committed to our business promises, which allow us to establish trust and good partnerships with valuable customers. Bannershop, as a Malaysia-based SME, is always trying our best to support the local industry development. We adhere to setting up our production workshop in Kuala Lumpur, introducing 24-hour operation to ensure the most efficient production lead time, which benefits customers towards a win-win situation. We are constantly acquiring new and advanced inkjet machines and computer systems, offering continuous staff in-service training, aiming to ensure our customers receive quality products and services at reasonable pricing.
Bannershop is a "People Oriented" organization. Our employees are our most valuable asset and their contributions are critical to our success. We create an environment where our employees will be happier and more productive. We aim to invest in our employees and provide rewarding career paths to develop a diverse and industry-leading team.
We value teamwork and an open culture, and we encourage our employees to engage and communicate with one another through interdepartmental activities, to share ideas that fuel the company's success.#J-18808-Ljbffr