TELEMARKETER
Basic RM1500 + KPI elaun 500
Job Description
Delivering scripted talks that describe the company's products or services based on database given.
Explaining products and giving customers a free trial session.
Convincing customers to make bookings and come to the wellness centre.
Obtaining customer information such as name, contact details & address to confirm booking for appointments.
Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
Following up on previous customers for potential sales.
Maintaining records of customer contacts.
Achieving KPI given by the company.
Telemarketer Skills and Qualifications
Persistence: Telemarketers must not give in on the first negative answer from the potential customer but persist in informing the customer about their product or services.
Focus and determination: A Telemarketer must focus on sales results during a set scheduled earnings period for the company or organization.
Telephone sales: Telemarketers don't need to make any sales. They will only need to convince customers to come for a free trial session at the wellness centre.
Time management: A Telemarketer must know how to manage time when speaking to many customers in a day to achieve certain targets.
Product knowledge: Telemarketers should thoroughly know the products or services they are giving and how to convince customers with a focus on a customer's demographics such as age, gender, belief, etc.
Customer service: A Telemarketer should be a good customer service worker who knows how to deal with their potential customers. Customer service skills mean understanding customer needs and behaviours as well as responding appropriately to a customer's questions or concerns.
Minimum SPM / Diploma – Fresh graduates are welcome.
Experience in telesales will be an advantage.#J-18808-Ljbffr