About the role We are seeking a highly motivated Telemarketer Officer to join our dynamic team at 10 BASE ENTERPRISE in Seremban, Negeri Sembilan. As a Telemarketer Officer, you will play a crucial role in our outbound sales operations, contributing to the company's overall success. This is a full-time position, offering the opportunity to develop your sales skills and grow within a thriving organisation.
What you'll be doing Proactively engage with potential customers through outbound calls to generate sales leads and appointmentsEffectively communicate the features and benefits of our products and services to customersRespond to customer inquiries and provide exceptional customer serviceMaintain accurate records of all customer interactions and sales activitiesCollaborate with the sales team to identify and implement strategies to improve sales performanceParticipate in regular team meetings and training sessions to enhance your skills and knowledgeWhat we're looking for At least 1 year of experience in a similar sales or customer service role, preferably in the call centre or telemarketing industryExcellent communication and interpersonal skills, with the ability to build rapport and influence customersStrong problem-solving and negotiation skills, with a focus on delivering positive customer outcomesProficiency in Bahasa MalaysiaAbility to work in a fast-paced environment and meet sales targetsProactive, self-motivated, and committed to delivering exceptional customer serviceWhat we offer Competitive salary with performance-based bonuses and commissionsComprehensive training and ongoing professional development opportunitiesSupportive and collaborative work environment with a focus on teamworkOpportunities for career advancement within the organizationEmployee health and wellness initiatives, including gym discounts and wellness programsAbout us 10 BASE ENTERPRISE is a leading provider of innovative enterprise solutions in the call centre and customer service industry. With a strong focus on customer satisfaction, we pride ourselves on delivering exceptional service and tailored solutions to our clients. Our dynamic and collaborative team is dedicated to driving growth and innovation, and we are committed to providing our employees with a rewarding and fulfilling work experience.
Apply now to become part of our talented team and take your career to new heights!