Sales - Outbound (Call Centre & Customer Service)
Abang UsedCar Sdn Bhdis a fast-paced company that is expanding rapidly. We specialize in pre-owned cars and are creating something unique in the market.
We are looking for a highly motivated and target-driven Telesales Executive to be part of our team. You'll play a crucial role in driving the company's growth.
What do we need from you?
Handles and responds to customer inquiries efficiently and promptly
Ensures all customer inquiries are answered
Maintains a positive, empathetic, and professional attitude towards customers
Enters, updates, and maintains accurate information of customer interactions, transactions, comments, and complaints in the company's system
Resolves customer requests and problems by making appropriate changes based on company processes and procedures, as well as terms and conditions
Keeps updated with company procedures and processes
Shares customer feedback with relevant departments for further improvements
Delivers customer satisfaction through excellent service quality with required service levels to meet goals and objectives
Solves problems and analyzes accurately with appropriate speed
A demonstrated commitment to call center values
Adaptable, with a high tolerance level and ability to handle various changes and needs of operations
Ensures diligent follow-up and fulfills promises made to customers/internal functions
Establishes and maintains good relationships with customers
What will you get when you join us?
Profit sharing will be compensated towards your project if the project is outstanding and creates positive branding awareness
Comprehensive training will be provided to ensure you onboard successfully with us
EPF + SOCSO
Annual and medical leave shall be in accordance with prevailing Labour Law
Additional Benefits
Personal career development, a career we will build together. We are committed to fostering a diverse and inclusive workplace where all employees can thrive and contribute to success.
If you are ready to join a dynamic team, we encourage you to explore our current job openings and submit your applications today.Together we can make a meaningful impact and achieve great things.
Click the application link below; we will talk soon. Let's build this together.
Your application will include the following questions:
What's your expected monthly basic salary?
How many years' experience do you have as a Telesales Executive?
How many years' experience do you have in a Customer Service Role?
Have you worked in a call center before?
How many years' experience do you have in telesales?
Do you have customer service experience?
Do you have experience working towards targets and KPIs?
Are you available to work public holidays?#J-18808-Ljbffr