What you'll be doing: Prepare and manage tenancy agreements, renewals, and terminations.Ensure all lease documents are accurate, complete, and stored correctly.Coordinate lease signings and ensure compliance with relevant property laws and regulations.Handle the onboarding of new tenants, including background checks and referencing.Manage move-in and move-out procedures, including key handovers and property inspections.Assist in deposit handling and ensuring compliance with local deposit protection schemes.Monitor and record rent payments, including issuing rent reminders and chasing arrears.Assist in rent reviews and ensure tenants are informed of any changes.Liaise with finance teams to ensure correct rent allocations and deposit returns.Coordinate repairs and maintenance with landlords, contractors, and tenants.Track and monitor maintenance requests to ensure timely resolution.Ensure property inspections are scheduled and completed as required.Act as the primary point of contact for tenants regarding tenancy-related queries.Liaise with landlords and property managers to report on tenancy matters and property conditions.Address tenant complaints and escalate issues when necessary.Maintain accurate and up-to-date tenancy records, including contracts, correspondence, and payment history.Ensure all documents are compliant with local property laws and regulations.Assist with audits and prepare reports on tenancy statuses and financials.Provide general administrative support to the property management team.Assist in organizing property viewings and open houses.Handle mail, email correspondence, and phone inquiries related to tenancies.What we're looking for: Strong attention to detail and organizational skills.Excellent communication skills, both written and verbal.Ability to manage multiple tasks and work to deadlines.Proficiency in property