Title Analyst, Customer Service & Order Management

Title Analyst, Customer Service & Order ManagementResponsibilities
Summary of Responsibilities:
This person will be responsible for overall sales administration functions for:
Entire Spare Part Order Process Management (OTC)
Process and coordinate RMA requests
Service Support and Logistics as Back Office Function
Essential Functions:
Order Management
Overall order process management (SAP & SFDC)
Support on Booking and Revenue Reporting
Align with Finance and Selling Entity
Support RMA requests and coordinate refurbishment orders
Logistics
Prepare shipping documents
Coordinate global shipments
Qualifications
Knowledge, Skills and Abilities:
Experience in sales operations related jobs
Experience of operating SAP and CRM (SFDC and BESS)
Fluency in English; reading/writing and oral communication
Educational Requirements:
Bachelor degree in related discipline
Minimum 2 years of relevant working experience
Bruker is a leading provider of scientific instruments. Our products are critical enabling instruments used in the advancement of scientific research, green energy, life sciences, semiconductor and nanotechnology. Our office in Malaysia, established since 2001, has the following vacancy:#J-18808-Ljbffr