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Project Manager / Senior Project Manager (Manufacturing)

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Project Manager / Senior Project Manager (Manufacturing)

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Trainer For Call Center (1 Yr Contract) Georgetown

Details of the offer

**Trainer - Call Centre****Utility GLC Company (TNB)****Start date: 10 March 2024.****Salary: RM 3800 (Renewable 1 year contract)****Mon - Fri (8am to 5pm)**- The trainer shall conduct training for all the skill requirements for the Key Customer Related (KCR) jobs.- Trainers are required to conduct training/briefing on new products and services (inclusive of pre & post tests and training evaluation):(i) Solutions (products and services) requiring training to be conducted within two weeks of notification.(ii)Solutions (products and services) which requires only briefing to be conducted within one week of notification.- Trainers should carry out Annual Skill Verification (ASV) for Key Customer Related Jobs (KCR Jobs for example Customer Service CSA, Team Leaders, Quality Assurance, Work Force Management).**Job Requirement**- Minimum 3 years' experience as trainer in inbound and outbound contact center field.- The trainers must be certified as a Training of Trainer (TOT) / Train The Trainer (TTT) certified from an accredited institution as at date of employment.**Job Type**: ContractContract length: 12 months**Salary**: RM3,800.00 per month**Benefits**:- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Day shift- Monday to Friday**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Call Centre Training: 3 years (preferred)License/Certification:- Train The Trainer (TTT) (preferred)


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