Add expected salary to your profile for insights
Job ResponsibilitiesConduct thorough assessments to identify training needs across various departments and job roles
Analyze performance metrics, feedback, and skill gaps to determine training priorities
Design and develop training curriculum, materials, and resources tailored to meet specific job requirements
Create engaging and interactive training modules incorporating various instructional methods and technologies
Facilitate training sessions, workshops, and seminars both in-person and virtually
Deliver training content effectively to ensure understanding and retention among participants
Develop evaluation methods to assess the effectiveness of training programs
Collect feedback from participants and stakeholders to make continuous improvements to training initiatives
Provide ongoing support and coaching to employees to reinforce learning and development
Collaborate with managers to identify opportunities for individual and team improvement
Coordinate training schedules, venues, and logistics to ensure smooth execution of training activities
Maintain accurate records of training attendance, feedback, and performance metrics
Ensure training programs comply with company policies, industry regulations, and quality standards
Stay updated on industry trends and best practices in training and development.
Company OverviewTeleperformance is a global digital business services company with more than 410,000 inspired and passionate people speaking more than 300 languages.
Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
What We DoWe provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation.
We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services.
Be careful: This job ad has not been subjected to our hirer verification process.
Proceed cautiously and do your own checks before providing any personal information.#J-18808-Ljbffr