Travel Center Consultant/Executive

Responsibilities: Handling all inbound calls, outbound calls and/or online chats pertaining to customer  general enquiries, complaints, comments, feedbacks and other raising issue related to  the company's products To exceed customers expectation in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Requirements: Required language(s): English, Mandarin & Cantonese Able to read and understand Chinese traditional words Minimum 1 year of working experience in the service industry will be an added  advantage for this position.
Fresh graduates who are interested to start their career in a call center are also  encouraged to apply Full Training Provided Applicant must be willing to work on rotational shifts (where applicable).
Salary & Benefit Salary package: Basic + KPI allowance + night shift allowance & OT is allowed Free shuttle van is provided (Certain location) Fully equipped gym with aerobics studio & shower facilities Internal Job Posting: opportunity to apply to transfer within Malaysia or to other  company locations  worldwide Monthly fun and exciting staff activities.
(pool, football & bowling competition, treasure  hunt, etc).
Client hires from across the globe so there is an opportunity to interact with people from  different cultures and ethnicity (Europe, Asia Pacific, etc) Client is located nearby shopping malls and housing area.