Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?
Do you want an open, supportive, and caring working environment?
Do you view your development needs seriously as we do?
If YES, then take your career to the #NextLevel with BASF!
Objectives of the Position
Responsible for daily operation activities
Reviewer & approver for daily and month-end tasks
Support in internal, regional, and global projects
Support on team's operational processes and procedures in full compliance with BASF requirements, Financial Reporting Compliance (FRC), local legal and statutory requirements
Support in issue resolutions and act as advisory of own service delivery topic together with local business partners, global counterparts, internal and external stakeholders
Main Tasks
Functional Tasks (including but not limited to):
Responsible for projects, transition, process improvement for own cluster/ portfolio
Ensure service delivery meets targets defined in service level agreement and KPIs for process efficiency, effectiveness, and quality control
Responsible as reviewer & approver for service delivery activities.
Provide technical, process and systems support to the team by monitoring the processes, and ensuring quality in terms of accuracy, completeness, and timeliness daily
Support to coordinate, monitor and compile Key Performance Indicators (KPI) to improve productivity within own team and conduct relevant benchmarking exercise accordingly
Work closely with Analyst, Assistant Manager and Manager in daily operations to achieve defined objectives and targets
Project Management:
Support in steering Internal, Regional and Global processes implementation in Asia Pacific Region
Support Asia Pacific's business requirement / variation from Global / Regional process, preparation of business case and escalate when necessary
Develop working relationships with the local companies and project owners to ensure that project solutions are adopted, implemented, and maintained appropriately
Assist to communicate project deliverables to ensure all stakeholders are kept informed on progress and issues/resolutions
Compliance:
Participate in any compliance audits and respond to audit queries (for both internal and external)
Ensure all work documentation and work processes are updated and met with BASF policies & guideline, local company's policy, legal and statutory requirements
Quality and Continuous Improvement:
Identify, recommend, and implement continuous improvement opportunities in quality and efficiency to support smooth implementation
Prepare and review training materials and conduct end user trainings when required
Support new and existing team members through proper knowledge transfer; and sharing of best practice thereby ensuring quality is maintained through any staff transition
Support standardization across regions and globally by focusing on alignment of end-to-end business process areas, system and tools for optimization of resource planning.
Others:
Support Business Continuity Plan (BCP) through resource planning, backup and communication
Any other tasks due to Service Hub KL management strategy and/or changing business environment may require to be performed
Additionally, for Senior Associate Analyst:
For development purposes, any additional task can be assigned as aligned
Requirements
Education
Professional qualification in Finance/Accounting (e.g., ACCA, CPA, etc.) or Bachelor's Degree or Diploma in Finance/Accounting or related disciplines
Working Experience
More than 3 years' experience in Finance and Accounting
Diploma in Finance or Accounting with 4-5 years working experience in related fields
Strong interpersonal skills to communicate to service recipients
Excellent time management, good organization skills and multi-tasking skills
Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines
Self-motivated, hardworking, and with management skills
Curiosity to learn, adaptability to changes and agile and ability to challenge status quo
Technical & Professional Knowledge
Knowledge of MS Office Applications, especially MS Word, Excel, and Power Point
Knowledge of SAP Systems
Proficiency in English and other languages required
Proficient knowledge and understanding on related processes
Knowledge in programming or scripting are an added advantage but not mandatory#J-18808-Ljbffr