About the role
This is an exciting opportunity to join KAWAN INTERNATIONAL TRAVEL SDN BHD as an Umrah & Hajj Sales Executive. In this full-time role, you will be responsible for promoting and selling Umrah and Hajj travel packages to customers based in Negeri Sembilan. You will play a key role in achieving the company's sales targets and expanding its customer base.
What you'll be doing Proactively engaging with potential customers to understand their travel requirements and provide tailored Umrah and Hajj package solutionsDelivering exceptional customer service throughout the sales process, from initial enquiry to booking confirmationMaintaining a strong understanding of the company's Umrah and Hajj offerings, including package details, pricing, and any applicable discounts or promotionsGenerating new sales leads through various marketing channels and networking activitiesAccurately recording customer information and sales data in the company's CRM systemProviding feedback and recommendations to management to help improve the company's products and servicesWhat we're looking for Proven experience in a sales or customer-facing role, preferably within the travel industryExcellent communication and interpersonal skills, with the ability to build strong relationships with customersThorough knowledge of Umrah and Hajj travel requirements and regulationsStrong problem-solving and negotiation skills to handle customer inquiries and objections effectivelyProficiency in using Microsoft Office applicationsA passion for the travel industry and a desire to help customers fulfil their Umrah and Hajj aspirationsWhat we offer
At KAWAN INTERNATIONAL TRAVEL SDN BHD, we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits you can expect include:
Competitive salary and commission-based incentivesComprehensive training and ongoing professional development opportunitiesOpportunities for career advancement within the companyA supportive and collaborative work environment We welcome applications from candidates with diverse backgrounds and experiences. About us
KAWAN INTERNATIONAL TRAVEL SDN BHD is a leading provider of Umrah and Hajj travel services in Malaysia. With over a decade of experience in the industry, we pride ourselves on delivering exceptional customer service and tailored travel solutions to our clients. Our mission is to make the spiritual journey of Umrah and Hajj accessible and memorable for all our customers.
Apply now for this exciting opportunity to join our team!