Urgent Hiring - Call Centre Executive (Fresh Grad Welcomed | Up To 4K) - P9

Job Highlights:
Basic Salary + AllowancesCall Centre EnvironmentRotational shiftTraining will be providedVirtual interviewAccessible by Public TransportFresh Graduates are welcomed to apply Job Responsibilities:
Working in a contact centre environment and handling multiple calls from our customers.Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.Taking ownership to complete necessary research and customer follow-up or alternatively directing the customer to the appropriate department for resolution.Listening to customers and establishing their needs in order to offer relevant products, services and solutions.Providing high-quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. Job Requirements:
Must possess at least a Bachelor's Degree or Diploma with 2 years of working experience.Experience in Customer Service / Call Centre would be an added advantage.Degree fresh graduates are welcome to applyAble to work under 24/7 rotational shift (including weekends and public holidays). HOW TO APPLY
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