time left to apply End Date: December 31, 2024 (2 days left to apply)
job requisition id R-012032
Job purposeJohnson Matthey IT (JM IT) is Johnson Matthey's global IT function responsible for ensuring that our IT capabilities are not only able to support and integrate technologies but can also offer insight into future IT tools that could provide us with a competitive edge and improved operating efficiencies.
As a junior individual contributor, the UX Intern is aligned and supported by the UX designers to drive user experience design from end to end - capturing the overall user requirements and UX/UI conception and delivery.
Principal accountabilitiesStakeholder Engagement
Observing feature/project discovery sessions and help gather appropriate UX/UI requirements
Support synthesizing information from product requirements, stakeholder needs, and user feedback to produce informed designs
Observe feedback sessions in collaboration with UX, BA, and product managers, with users and stakeholders to validate and iterate on designs, user journeys, requirements, etc.
Learn how and why to measure product success and value delivered at each key milestone of UX delivery
Technical capability
Learn how to design, deliver, and test intuitive customer experiences as part of cross-functional agile teams
Learn how to investigate customer needs, context, and cultures using a spectrum of tools
Learn how to support and evangelize the use of a design system with the latest technologies to facilitate scalability and continuity of design standards
Undertake research to assess the competitive landscape while understanding patterns and trends
Learn how to interpret technology, business processes, and data models that underpin our customer experiences
Learn how to create wireframes, mock-ups, and/or interactive prototypes to support and illustrate functional user stories and requirements
Learn about Accessibility requirements and how to apply this to projects
Culture
Champion the user and serve as their voice within the wider business
Advocate our design systems and design thinking
Enable a culture of continuous improvement and learning, role-modeling self-development
Infuse a sense of ownership & pride amongst team members to deliver high-quality work outputs
Institute a self-directed and high-performance culture in the team
Promote a culture of psychological safety within the team
Be open, honest, and welcoming to feedback for self, team, and business
Organisational structureBelow is the organisational structure of the reporting lines up and/or down.Add image of org chart below
ScopeSupport the design effort across the entire product lifecycle and multiple product launches and business units.
Take a learning role on a project with oversight and support by Senior UX Designer, empowered to learn how to make design and experience decisions within the constraints of our guidelines and brand
Contribute thoughts and ideas to wider decisions relating to UI, UX, accessibility, mobility, and any other related themes
Learn how to provide advocacy for human-centered design and evangelize UX within JM through the delivery of digital solutions for employees, scientists, and customers.
Learn how to use interpersonal skills to understand and align user value, business value, and technical feasibility to deliver balanced and effective solutions.
Learn how to support the conception and production of multiple UX/UI concepts and prototypes
Collaborate with user researchers, business analysts, product managers, and the engineering team throughout the product lifecycle
Support ad-hoc internal IT design support across various stakeholder requests
Report to the Senior UX Designer for Line Management
Person specificationQualifications/knowledge/experience
(Technical/professional knowledge and skills competency)
University undergraduate to be able to take an Intern role.
Curiosity in creating simple UX solutions to complex journeys (perhaps via an iterative process) will feel natural to you.
Curiosity in understanding user research, how to apply this to an iterative development process, and how to translate this into design solutions.
You'll have a mix of creative and technical skills.
Exposure to a variety of design and collaboration tools such as Figma, Sketch, Creative Cloud Suite, Balsamiq, Miro, Mural, Trello, etc.
Curiosity/knowledge of these areas of Experience Design: user research, product design, graphic and web design.
Ability or willingness to lead and facilitate user research activities such as user testing, focus groups, and workshops for a variety of audiences.
Wireframing and UI prototyping; understanding of design patterns and layout design.
Experience maintaining and utilizing style guidelines and using a design system.
Communicating scenarios, personas, end-to-end experiences, and designs to others working on a product.
Defining interaction models, user task flows, story mapping, and UI specifications from high level to fine detail depending on the need.
Personal skills and key competencies
Authenticity
Gaining others' trust by demonstrating openness and honesty, behaving consistently, and acting in accordance with moral, ethical, professional, and organizational guidelines.
Building Collaborative Relationships
Identifying opportunities and taking action to build strategic relationships between one's areas, teams, departments, units, or organizations, including customers, to help achieve business goals.
Curiosity and empathy for understanding end users and their motives, pain points, and challenges – always striving to be user-centered.
Resilient with a positive attitude towards change.
Open-minded and happy to challenge.
Strong analytical and problem-solving mindset.
Communication
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Managing Work (includes Time Management)
Effectively managing one's time and resources to ensure that work is completed efficiently.
How to apply:
If you have the necessary skills and experience to join our team, please apply online.
For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.
If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday (myworkday.com)
All applications are carefully considered, and your details will be stored on our secure Application Management System.
This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.
Johnson Matthey respects your privacy and is committed to protecting your personal information.
For more information about how your personal data is used, please view our privacy notice: Johnson Matthey Privacy Notice.
You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed.
Please allow four weeks from the closing date for screening to take place.
We appreciate the time and effort taken in completing an application.
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief.
If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday(myworkday.com)
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you need support with your application, email ******.
For further information on diversity, inclusion, and belonging at JM click here to find out more.
Are you as curious about the world as we are?
Do you want to make a real difference in people's lives?
A career at JM will provide the stimulation you need, giving you the opportunity to work with like-minded people on an exciting mix of projects.#J-18808-Ljbffr
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