Maxis Maxis stands as Malaysia's leading telco company, presenting top-tier offerings including postpaid plans, internet plans, phone plans, and more.
Enhance your connectivity with our steadfast services today!Are you ready to get ahead in your career?
We want to empower you to turn your ambitions into achievements.
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
Assist to Management in terms of Security solution, strategy, and plan for SOC.
Provide Security leadership to SNOC Team.
Perform daily reviews of tracking against SLA's to ensure contractual obligations are met.
Monitor, manage, security events and incidents, follow up with customer if necessary.
Collect/coordinate/initiate discussion with cross department to get information and help make decision for operation effectiveness.
Identify area for improvement for level 1 for better support and strong competent team.
Recommend enhancement, participate the development of security policies, standards and procedures for SOC.
Provide timely feedback to management for customer's network and security trends, issues and needs for quality support.
Presenting direct value in conducting presale activities as well as SOC solution's & architecture.
Identify customer-driven support improvements to products or services and regularly communicate with customer to inform them of issues, help them remediate, and ensure that they continue to operate business as usual.
Communicate any special requirements of high severity incidents to both internal and external stakeholders.
What do you need for the role?
Diploma or Degree in Computer Science, Information Systems/ Technology, Communications Management, Network Operations/ Management, Network Security, or any related field.
Possess any professional certificate in cyber security eg CISSP, CISA, CIPP or other security certification.
6 to 8 years in cybersecurity field.
Experience with security technologies and tooling, e.g.
vulnerability scanners, firewalls, network monitors, IAM, SIEM, IDS/IPS.
Working knowledge of common information security controls, guidelines and standards, such as ISO27001.
Knowledge of privacy and data protection regulations, e.g., GDPR, CCPA, HIPAA.
Good Knowledge of SOC SOP, support process and procedures.
Communication – Adaptive to discussion, skillfully present and emphasize the value of an idea.
Decision Making – Able to mitigate complex projects & risks on operation.
Reviewing solution and independently resolve issue and challenges.
Team management - Capable of instructing staff, leading, assigning and assisting and reviewing/verifying work quality carried out by technicians and contractors.
Regularly leads important projects through broad knowledge.
What's next?
Once you've applied online, our team will carefully review your application.
Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for a digital interview.
You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people.
We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.#J-18808-Ljbffr