Details of the offer

Key Responsibilities: Guest Service: Greet customers warmly and bring them to their tables.Present menus, offer recommendations, and answer questions about dishes or beverages.Take accurate orders, including noting special requests and dietary restrictions.Ensure timely service, monitor guest needs, and respond promptly to requests.Order Management: Communicate orders to the kitchen and bar accurately.Serve food and beverages efficiently, following proper etiquette.Check in with customers during meals to ensure satisfaction.Table Maintenance: Clear empty dishes and reset tables for new guests.Refill water glasses and other beverages as needed.Maintain cleanliness and organization of the dining area.Payment Handling: Present bills, accept payments, and provide accurate change.Handle POS systems for card transactions.Problem Resolution: Manage complaints or concerns gracefully, escalating issues to the manager if necessary.Offer solutions or compensations where appropriate to ensure customer satisfaction.Team Collaboration: Work closely with kitchen staff, bartenders, and other waiters to ensure smooth operations.Participate in team briefings or pre-shift meetings.Upselling & Promotion: Suggest specials, promotions, or pairing recommendations to boost sales.Stay informed about menu changes, seasonal items, and new offerings.Compliance & Safety: Follow health, hygiene, and safety standards.Adhere to local laws regarding alcohol service (if applicable).Skills and Qualifications: Strong communication and interpersonal skills.Knowledge of food and beverage items.Ability to multitask and work under pressure.Attention to detail and good memory for orders.Basic math skills for handling payments.Customer-service mindset with problem-solving abilities.This role requires a positive attitude, teamwork, and the ability to create a welcoming environment for all customers.


Nominal Salary: To be agreed

Source: Grabsjobs_Co

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