About the role
Brightstar Computer Sdn Bhd is seeking a talented Warranty Support Admin (Retail) to join our team in Kuala Lumpur. This full-time role will be responsible for providing administrative support to our retail warranty services, ensuring a seamless experience for our customers.
What you'll be doing Handling incoming customer enquiries and requests related to product warrantiesProcessing warranty claims and returns in a timely and efficient mannerMaintaining accurate records and documentation of all warranty-related activitiesCollaborating with the technical team to facilitate warranty repairs and replacementsProviding excellent customer service and ensuring customer satisfactionAssisting with other administrative tasks as requiredWhat we're looking for Strong administrative and organisational skills with attention to detailExcellent customer service and communication abilitiesExperience in a similar warranty or customer support role, preferably in the retail or technology sectorsGood understanding of warranty policies and proceduresProficient in using relevant software and computer systemsAbility to work effectively in a team and under pressureWhat we offer
At Brightstar Computer Sdn Bhd, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, career development opportunities, and a collaborative work environment.
About us
Brightstar Computer Sdn Bhd is a leading provider of technology solutions in Malaysia. With a focus on customer satisfaction and innovation, we have established a strong reputation in the industry. Our team of dedicated professionals is passionate about delivering exceptional service and driving the success of our clients.
Apply now for this exciting opportunity to join our team!