Add expected salary to your profile for insightsAre you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.Why does this job exist and why is it critical?The role is responsible for account and contract management within the Wholesale segment where the portfolio covers managing customized transactions, billings, settlements and contract commitments.What are you accountable for?Responsible for wholesale account management, contract management, billing and settlement and customer fronting activitiesAccountable for performing invoice matching and dispute resolutionManage the reciprocal business and infrastructure - to execute the process end-to-end for the wholesale segmentSupport the sales for wholesale via tactical and long term reciprocal and product bundling geared towards wholesale segment in order to meet the revenue targetsDefine new product strategies and road maps to maintain competitiveness in the market based on sound knowledge of competitors' technology and offeringsKeep track of user feedback, customer satisfaction, dashboards and metrics to measure performance against targets and customer experience and execute improvements where necessaryWork cross-functionally with teams from Sales, Marketing, Engineering and IT for the successful execution of go-to-market propositionsWhat do you need to have to fit this role?Bachelor's Degree specializing in Marketing and IT or related discipline6 to 10 years of work experience with 4 to 6 years of relevant experience in a similar industryGood grasp of the wholesale market and its requirements.Strong marketing and business acumen to be able to foresee and address the changing market requirementsAbility to think across the business and focus on business needs - demonstrates deep understanding of solutions that could impact the business, and sees applicability of new, current, or emerging functional solutions to address current business issuesPossess the capability/ skills at adjusting to the changing situations and overcoming obstacles - takes a broad business perspective to problem solving, leveraging depth and breadth of expertise to contribute to solving complex organizational and functional business problemsAbility to recognize and meet customers' needs - champions the customer's needs within organization, overcoming substantial internal obstacles to deliver greater valueAbility to take charge and inspire with a compelling visionGood interpersonal skillsWhat's next?Once you've applied online, our team will carefully review your application.
Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.Should you be shortlisted for the role, we will send you an invitation via email for a digital interview.
You can also check on your application status by logging into your candidate account.Maxis values diverse voices & people.
We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.We are passionate about bringing together the best of technology to help people, businesses and the nation to Always Be Ahead in an evolving world.We deeply believe that the key element to our success has always been our people.
To realize our shared vision to become Malaysia's leading converged solutions company, we have embedded the language of commitment, performance and possibilities to embody our culture values.
Also known as The MaxisWay, our culture values are centered on "Customer First," "What's Possible" and "I am Maxis".We embrace an innovative and digital mindset which our people thrive on, helping them realize their potential and contribute their unique skills to create amazing products and services for our customers.Perks and benefits Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy.#J-18808-Ljbffr